First launched in 1996, PhoneMaster is widely acknowledged as the easiest-to-use and most robust Switch Administration package for the Nortel Meridian and CS1000 range of telephone systems in the market. PhoneMaster allows the user to make programming changes to the telephone system without needing to know anything about the Nortel sophisticated command-line programming language.

CallBill is a leading-edge web based Call Accounting product that finally brings to the market a level of flexibility that was previously only dreamt of. CallBill's Report Design Module gives you full control over designing reports you want and allows you to present report data in a format that suits you. CallBill can be fully integrated with PhoneMaster and/or Directory, so any updates made in one application will automatically be made in the other applications.

Directory is an on-line Corporate Directory package that presents the company's internal telephone directory to the user in an easy-to-use browser-based application. Directory eliminates the need for publishing costly paper-based internal directories that are invariable out-of-date before they're printed. Using the Integration Module and PhoneMaster, the directory database can be automatically synchronized to the telephone system database.

The Integration Module runs as a memory resident service and constantly monitors the Switch Administration (PhoneMaster), Call Accounting (CallBill) and Directory databases for any changes in one database which need to be synchronized in the other databases. Any changes made to an Identifier (Last Name, Department, Email Address, etc.) in one product will instantly be reflected in the other products, without having to do anything.
This completely eliminates the need for maintaining personnel information in more than one application.